All Bookings
Messages
Revenue & Analytics
Bookings by type
Bookings by location
Monthly revenue — this year vs last year This year Last year
Location and type filters apply. The date range above does not — the last 12 months are always compared.
Sales CRM
Admin Settings
Database Sync
Pulls Acuity bookings — including cancelled and no-shows — in 30-day windows so nothing is dropped. Leave dates blank to sync from 1 Mar 2026 to 12 months ahead.
Twilio — SMS
Used for morning team briefings and client check-in/out alerts.
WhatsApp (via Twilio)
Business-initiated WhatsApp messages must use a pre-approved template. Enter the Content SID for each. Without a template the message will only send if the client has replied in the last 24 hours.
SendGrid — Email
Used for client check-in/out notification emails.
Acuity Live Sync
Bookings are kept current by a scheduled sweep that re-pulls recent appointments every 15 minutes. Webhooks are not in use — remove any left registered in Acuity so they stop retrying.
Studio Terms
Clients must tick every item and sign before the key box code is released. One term per line. Leave blank to use the defaults.
Location Details
Shown to clients on their Manage Booking page. The address is always visible; key box code and WiFi appear only from 3 hours before the booking, and are hidden again after check-out.
Canning Town
Brentford
New Lead Alerts
Get notified the moment a salesperson adds a lead. Leave a field blank to skip that channel.
Team Members
Add mobile numbers to receive the daily morning briefing SMS.
Notification Log
Last 20 SMS and email notifications sent.